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Below is a list of questions Liverpool Physio are frequently asked. If your query is not listed or if you wish to seek further information you can e-mail us: office@liverpoolphysio.co.uk or call us on 0151 558 0077

Treatment

Appointments

Payments

Treatment

Will my symptoms improve with physiotherapy?

Yes. Whether you have a musculoskeletal problem or a neurological disorder, physiotherapy aims to treat your presenting symptoms. Your symptoms may include pain, stiffness, muscle weakness or reduced range of movement. Physiotherapy treatment can reduce or completely cure each of these symptoms. Our physiotherapists ensure you reach your maximum potential by providing you with the most effective treatment methods available.

What should I anticipate from Liverpool Physio?

During your first visit to Liverpool Physio you can expect your physiotherapist to take a thorough assessment by asking you questions and looking at your movement. You will be given a diagnosis and a treatment plan with the approximated number of sessions required. You will be educated about your condition and monitor your progress and goals. If a diagnosis is not clear or physiotherapy isn't the right form of treatment for your problem you may be referred onto a specialist for further investigation.

How many sessions of physiotherapy will I need?

The number of physiotherapy sessions you require will be individual to you; therefore your physiotherapist will give you an estimation following your initial assessment. Your progress will be reviewed each session and this will help determine the foreseeable amount of sessions. If your symptoms plateau or you do not improve your treatment will be modified or you will be referred onto a specialist.

What treatment will be offered to me?

Following your assessment, your physiotherapist will devise an individual treatment plan involving a combination of treatments. Treatment may include an exercise programme, electrotherapy, hydrotherapy, mobilisations and massage therapy.

How experienced will my physiotherapist be?

All of our physiotherapists at Liverpool Physio have at least 5 years experience through from junior to senior level. They also have Chartered Physiotherapist status and are on the Health Professionals Register, as proven by their CSP and HPC certificates and membership which they would be happy to show you.

I have a sports injury, should I stop my training until my assessment?

For any acute sporting injury rest is vital for the healing process to take place. We can usually get you in for your initial assessment quickly, without any waiting lists, so your physiotherapist will then be able to advise you on the level of activity possible. We recommend that you call us on 0151 558 0077 to speak to one of our physiotherapists if this relates to you.

I've just had surgery, do you provide post-surgery rehabilitation? I want to get back to normal as soon as possible.

Yes, we do provide rehabilitation physiotherapy treatment following surgery. When and what your treatment will involve can depend on the type of surgery you have had and the post-surgery protocol given to you by your surgeon. Alternatively you may have had surgery some time ago and feel you didnt gain the full benefit, perhaps you are worse off than you were before. If this applies to you we have tailor made exercise programmes and rehabilitation techniques to improve your quality of life.

Appointments

Do I have to be put on a waiting list before I can receive treatment?

No, sometimes we can see you on the same day. Usually we can book you in for your initial assessment within 24-48 hours.

I work through the week; can I book a weekend appointment?

Yes, we have a weekend physiotherapy service available. Please call 0151 558 0077 to arrange a weekend appointment.

How long will my appointment be?

Your initial assessment will take 1 hour and will involve your physiotherapist taking a detailed history of your condition, providing a diagnosis and forming a treatment plan around your goals. You will also receive some treatment during your initial assessment. Follow up appointments will then be 30 minutes long.

Do I need to bring anything with me?

Liverpool Physio will provide you will any equipment you may need during your physiotherapy appointment. You should wear comfortable loose clothing. Your physiotherapist will need to see the affected area, so bringing shorts with you may be appropriate. Any previous medical investigation information would be useful to our physiotherapists such as X-Rays, scans and documentation/letters.

Payments

What payment methods do you take?

If you are a self-funding client we take all methods of payment, cash, cheque or card. If you are being referred for physiotherapy by your solicitor, case manager or insurer we will send them an invoice directly for the treatment you receive.

When do I pay?

When you ring us to book your initial assessment by self-referral, you will be asked to pay for your first session by card over the phone. After your initial assessment you can pay for follow up treatment sessions after each appointment.

How does Private Medical Insurance cover work?

If you have private medical insurance cover, Liverpool Physio is likely to be recognised by your insurer as all of our physiotherapists are members of the Chartered Society of Physiotherapists (CSP) and the Health Professionals Council (HPC). You must contact your medical insurer to confirm this prior to booking your initial assessment; some companies require a referral from a doctor beforehand.